Privacy Policy Statement
This Privacy Policy explains how we collect, use, and protect your information when you interact with our website and opt-in to our SMS (Short Message Service) communications. We are committed to protecting your privacy and ensuring your data is handled in compliance with 10DLC (10-Digit Long Code) regulatory standards.
1. Information We Collect
When you sign up to receive text messages from us, we may collect the following information:
- Name
- Mobile Phone Number
- Opt-in Consent Data (timestamp, source, and IP address)
2. How We Use Your Information
Your mobile number is primarily used to provide you with the services or information you have requested. This includes:
- Transactional Alerts: Appointment reminders, order updates, or account notifications.
- Promotional Messaging: Special offers, marketing updates, or newsletters (only if explicit consent is provided).
- Customer Support: Responding to your inquiries via text.
3. SMS Opt-In and Consent
We value your privacy. Consent for SMS communications is obtained through a clear "opt-in" process (e.g., checking a box at checkout, filling out a web form, or texting a keyword).
- No Third-Party Sharing for Marketing: Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.
- Exclusion: All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
4. Your Choices: Opt-Out and Help
You have full control over your communication preferences.
- To Opt-Out: You can cancel the SMS service at any time. Just text STOP to our long code. After you send the SMS message STOP to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us.
- To Get Help: If you are experiencing issues with the messaging program, you can reply with the keyword HELP for more assistance or reach out to us directly at contact@equityrecoveryconsultants.com.
5. Data Security
We implement a variety of security measures to maintain the safety of your personal information. Your data is stored behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems.
6. Contact Us
If there are any questions regarding this privacy policy, you may contact us using the information below:
Equity Recovery Consultants